Data Protection


On the following pages, we provide you with information regarding the use of your personal data when you visit our website. The entity responsible for processing your personal data in connection with the use of the website is Hotel Schloss Reinhartshausen GmbH & Co.KG.

If you have questions or suggestions regarding data protection that go beyond the information provided here, or if you wish to exercise your rights to access and rectify your data, our data protection officers are available to assist you. Under certain conditions, you may also request the restriction of processing or deletion of your data or request the release of the data you have provided in a structured, commonly used, and machine-readable format.

You can reach our data protection team at:

Hotel Schloss Reinhartshausen GmbH & Co.KG Hauptstr. 41 65346 Eltville/Erbach Germany info[at]


When you visit our website, your browser automatically sends information to our website server and temporarily stores it in a so-called log file. The following data is collected without your intervention and stored until automated deletion:


The collection and processing of this data is done for the purpose of enabling the use of our website (establishing a connection), ensuring the ongoing stability of the system, managing the technical network infrastructure, and optimizing our internet offerings for internal statistical purposes. The IP address is only evaluated for attacks on the network infrastructure and for statistical purposes, without drawing conclusions about your person. This is done on the legal basis of legitimate interest according to Article 6(1)(f) of the General Data Protection Regulation (GDPR). If further storage of log files is required for evidentiary purposes, this will only be done after final clarification of the respective incident. The data will be deleted after a maximum of 6 months.


If you wish to send us a message, you can use our contact form. The communication between your browser and our servers is SSL-encrypted. You can recognize this by the "https://" in the web address in your internet browser. The data you enter in the contact form, such as your name, email address, and optional information, will be stored and used solely for the purpose of individual communication with you. The legal basis for processing the data is our legitimate interest in optimal and timely processing of inquiries in the interest of our website visitors.


If we process your personal data on the basis of legitimate interests pursuant to Article 6(1)(f) of the General Data Protection Regulation (GDPR), you have the right, according to Article 21 of the GDPR, to object to the processing of your personal data for reasons arising from your particular situation or if the objection is against direct marketing. In the latter case, you have a general right of objection that we will implement without specifying a particular situation. If you wish to exercise your right to withdraw or object, please contact our data protection team using the contact information provided above.